Return and Refund Policy
At Parekh Cards Pvt Ltd www.parekhcards.com, we take pride in creating personalized and unique invitation cards, accessories, digital e-invites, artwork, and other products for each of our customers. We want to ensure that you understand our policies regarding returns and refunds, with our message at the center:
- Personalization and Proof Approval: -
All our goods are personalized and/or printed based on your specific requirements. Before proceeding with any printing personalization, we will seek your proof approval to ensure accuracy. This way, you can be confident that your order will meet your expectations. Moreover, such printed invitation cards and accessories are always covered with Parekh Card's Guarantee - Click Here to Know.
- Handmade Nature and Variation: -
We utilize handcrafted processes, handmade paper, and materials in the production of many of our invitations and products. Please note that certain variations in the final product are natural and should not be considered defects. These variations add to the uniqueness and charm of our handmade items.
We make every effort to ensure that the products we showcase are accurately represented through our photographs and videos. However, it is important to note that in certain situations, there may be slight variations between the appearance of the product on the screen and the physical product itself. We kindly request our customers understand that these variations should not be considered grounds for product rejection or refund requests.
- Sample Order: -
We provide sample orders to give you an idea of the product's look and feel. Please note that there may be a time gap between the sample order and placing the bulk order, which could result in a different batch being used. Due to the handmade nature of our products and the possibility of using substitute raw materials, there may be variations in the bulk order compared to the sample order. These variations are sometimes inevitable and should not be a reason for the dispute, rejection, or chargeback. We maintain high-quality standards and are committed to ensuring your satisfaction.
- Final Sale Policy: -
As our goods are personalized and produced specifically for each customer's order, all sales made through our website are final. This means that once an order is placed, it cannot be cancelled, rejected, or returned. We kindly request that you carefully review your order details, proofs, and specifications before completing your purchase.
- No Refunds or Chargebacks: -
Due to the personalized nature of our products and the fact that they are created exclusively for each customer, we are unable to offer refunds or accept chargebacks under any circumstances. We encourage you to reach out to our customer support team if you have any concerns or issues with your order, and we will do our best to assist you.
We value your satisfaction and strive to deliver exceptional products and services. If you have any questions or need further clarification regarding our return and refund policy, please feel free to contact us via email at [email protected] or WhatsApp at +91 8169476448. Our team is here to assist you and ensure that your experience with Parekh Cards Pvt Ltd is enjoyable and memorable.