FAQs

Welcome to our support portal

Frequently Asked Questions

  1. Contact Details

    Parekh Cards Pvt. Ltd. is based in Mumbai (Bombay), India. Please click on the Contact Details link placed under the Contact section at footer links on the homepage for details like our store address, contact numbers, working hours, and road map.

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  2. Can I order samples prior to placing bulk order?

    Yes, you can place a sample order to have the look and feel of the finally chosen cards prior to placing bulk order.

    Select your preferred cards from our vast range of designs, and click on the CLICK TO ORDER 1 SAMPLE button provided beside a picture of the card over the website.

    Note: Preferably place bulk order within one week on receiving the samples so there is no/minimum batch variation in the paper, printing, etc. We reserve our right to change/modify material and pattern without intimation in bulk order as required.

    The supply of samples is at the sole discretion of Parekh Cards Pvt. Ltd., In case of non-supply of samples, the order amount would be refunded.

    Please refer screenshot placed below for quick reference.

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Latest Questions

  1. When I try to add a sample card into the shopping cart it says I can add 5 quantities at a time. What should I do?

    There is the possibility that you have already added a bulk quantity of the sample card into the shopping cart. In such cases system will not allow you to add bulk order and sample card of the same product into the shopping cart. You need to remove the same bulk order product from the shopping cart and then try to add a sample card.

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  2. How do I get Digital E-Invite and Downloadable Design after placing an order?

    Digital E-Invite

    1. Please select Image/Video E-Invite you would like to order, add to the shopping cart, and make payment to place an order.

    2. E-mail your wordings and other details at digitalinvites.parekhcards@gmail.com so our designing team can create your Image/Video E-Invite.

    3. In case of Photo is part of the Image/Video E-Invite please send your high-resolution photo as appearing in the chosen E-Invite at the above email.

    4. Our team will create proof within 2 business days and send it for confirmation.

    5. Please note the purpose of the proof is only to check all details furnished by you at the ordering stage is incorporated in E-invite/Video proof and not to make any new changes at the proof level. Any new changes at the proof level are chargeable as per the scope of work, the minimum being 50% of the original cost.

    6. Once the proof is confirmed our team shall forward you ready to use the final E-Invite/Video within 2 business days.

    7. E-Invite/Video can be shared with an unlimited number of guests.

    Downloadable Design

    Go to the Downloadable Designs section placed at Footer Links and select your Downloadable E-Invite Design Template.

    Once you add E-Invite Design Template to the cart and place FREE order 5 Hi-Res JEPG Files can be downloaded from My Downloadable Products under My Account.

    The design template files would be downloaded without example invitation wordings. You need to add your invitation wordings on each downloaded slide using any compatible software to create E-Invite as well as a ready-to-print file.

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  3. Can I Personalize E-Invite with Individual Guest Name?

    Yes, you can personalize your digital E-Invite with individual guest names and make it as respectful as a paper Invite.

    We at Parekh Cards offer a unique service to create E-Invites with your individual Guest Name.

    This service gives you an option to invite each guest with a personal name, so there is clarity for the recipient of E-Invite.

    You just need to forward us the guest list and our designers shall create E-Invite for each individual guest with a personal name and forward you to share.

    You can also place an email link for guests to respond and RSVP right from the E-Invite (PDF version only) which surely would help you to create the attending guest list.

    In case you would like to customize and change the E-Invite design as per your choice, we have a designer service available for that too!

    Inquire for details and quote by clicking on the inquiry link placed on the product page with your specific requirements, our team shall quickly revert with the required information.

    Please refer to following the example of E-Invitation with Guest Name.

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  4. How Process of Creating Caricature Invitation Works?

    How do we submit our Photos to create Caricature Invitation as per our chosen Invitation design?

    (i) Please have a look for example Caricature from your chosen design.
    (ii) Please choose/click photos with similar angles in a happy mood and send us a high-resolution file at digitalinvites.parekhcards@gmail.com referring to your order details.
    (iii) Please do not send funny faces, our smart software shall convert your faces to get into the character of caricature design.


    How do we submit wordings for caricature invitation?

    Please send your personalized text details in a word document with the chosen design number via email at digitalinvites.parekhcards@gmail.com referring to your order details

    To match with the flow of caricature we suggest you adhere to the style & pattern of wording from your chosen design.

    What is the Time Frame to create caricature and wording proof?

    It takes 3 working days to create a caricature and wording design for you to view.

    What are caricature and proof making charges?

    Caricature and proof making charges are INR-6000.00 which shall be adjusted in your bulk order but cannot be refunded due to our time and efforts involved to create a caricature.

    Can we make alterations/suggest changes in caricature picture proof?

    The purpose of creating a caricature is to fit in a couple's photos in the chosen caricature theme. Our smart software does that and there are no further human touch-ups/changes recommended or possible.

    I cannot place bulk order without viewing our caricature and wording proof, how can I go about it?

    To start with, you can pay designing charges INR 6000 only and get caricature and wording proof done. Once you are happy with the design you can choose to pay to confirm the bulk order. Such designing charges paid by you shall be adjusted with the bulk order, however, cannot be refunded.

    Can we change the color scheme of the design and fonts?

    Font design and color schemes are created best suitable for the card design theme and cannot be changed.

    Can I suggest edits in wording Proofs?

    You can suggest edit in wording proof for a maximum of 2 times, however, edits in caricature/creatives are not possible as it is a software-driven process.

    What is the time schedule for the dispatch of the bulk order?

    After confirming the proof, making payment, and placing a bulk order, it will take 10 business days to dispatch/pick up the bulk order.

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  5. How the process of creating Image/Video E-invite works, do we get ready to share E-invite?

    Yes, this is an end-to-end assisted process, ready to use E-invite/video will be forwarded to you. Please go through step-wise details as below.

    1. Please select Image/Video E-Invite you would like to order, add to the shopping cart, and make payment to place an order.

    2. E-mail your wordings and other details at digitalinvites.parekhcards@gmail.com so our designing team can create your Image/Video E-Invite.

    3. In case of Photo is part of the Image/Video E-Invite please send your high-resolution photo as appearing in the chosen E-Invite at the above email.

    4. Our team will create proof within 2 business days and send it for confirmation.

    5. Please note the purpose of the proof is only to check all details furnished by you at the ordering stage is incorporated in E-invite/Video proof and not to make any new changes at the proof level. Any new changes at the proof level are chargeable as per the scope of work, the minimum being 50% of the original cost.

    6. Once the proof is confirmed our team shall forward you ready to use the final E-Invite/Video within 2 business days.

    7. E-Invite/Video can be shared with an unlimited number of guests.

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  6. How do I Place an order of Multi-function E-Invite and what is the price of the additional slide?

    Please check the example of Multi-slide E-Invite.

    Please select the requirement of slides from the drop-down and then proceed to place the order of E-Invite.

    Alternatively, furnish your slide-wise text via email at digitalinvites.parekhcards@gmail.com mentioning the chosen template name.

    The price of each additional slide shall be 50% of the primary slide. In case of any extra work, your quote shall be pre-informed from Parekh Cards Team.

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  7. Can we change background music of our choice in our digital video invitation (E-Invite)?

    In case of a license to use your chosen music is available we can purchase the same and incorporate it in your Video E-Invite.

    Please inquire about music customization charges.

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  8. Can we customize digital video invitation (E-Invite) to match our wedding theme?

    Some of our E-Invite templates are customizable to a limited extent.

    Please inquire with details for possibilities and additional customization charges on the scope of the job.

    Our designers will be happy to help you.

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